Frequently Asked Questions

We have been in business since 2002 providing quality continuing education to busy professionals. Our President, course developers, and instructors have decades of experience as auctioneers, real estate brokers, appraisers, business managers, and educators.

Yes. As outlined in the Course Policies, you will have up to 90 days from the initial date of registration to complete a home study course.

For home study courses, you can choose to receive the materials by either U.S. mail or email. Materials include the course booklet, detailed instructions on how to complete the course, and instructions on choosing a proctor for your state-required examination. For distance learning, you will download all materials and information from the Novalis Learning/Talent LMS website at the beginning of each course.

When you successfully complete a course, you will be sent a Certificate of Completion.

Novalis will report your results to your state regulator, if they require it. Keep in mind that you are responsible for meeting any state deadlines and providing them with any necessary license renewal documentation.

Payment may be made by an approved credit card (Visa or MasterCard) or by check. The process is simple and secure if you order online.

In most cases, a grade of at least 70% is required to pass. Some states have higher requirements.

Certain states allow retakes while others do not. The tests are designed to be straight forward if you review the content, listen to the narration/instructor, and make a genuine effort to learn.

Please refer to our Course Policies. Refunds will be given only if certain conditions are met.

Toll-Free: (888) 346-5411, Monday – Friday, 9 a.m. – 4 p.m. Central time.